Issue link: https://docs.hic.us/i/1518963
9 Continuing to use the dirty platen will prevent proper feeding of the media. It will also cause dried ink and attached dust to rub against the head nozzle surface and lead to ejection failures (e.g., nozzle clogging or deflection). Cleaning the platen Continuing to use the dirty platen will prevent proper feeding of the media. It will also cause dried ink and attached dust to rub against the head nozzle surface and lead to ejection failures (e.g., nozzle clogging or deflection). Cleaning exterior surfaces When the exterior surfaces of the machine are dirty, wipe with a soft cloth dampened with neutral detergent diluted in water and thoroughly wrung out. Cleaning jam sensors The jam sensor is located on the side of the carriage. Continuing to use it when it is dirty will rub dried ink and adhering dust onto media, resulting in dirty prints. • Turn off the main power supply and unplug the power cable before carrying out maintenance. • Do not allow liquids to get inside the machine. Otherwise there is a risk of failure, electric shock, or fire. • For heavy soiling, wipe using a soft cloth soaked in diluted neutral detergent and thoroughly wrung out. • Wait until the platen has cooled sufficiently before cleaning it. • Debris is more likely to accumulate in the grooves where the media holder slides and media is cut. Take care when removing any debris from there. Media holder • Do not allow liquids to get inside the machine. Otherwise there is a risk of failure, electric shock, or fire. Jam sensor