Issue link: https://docs.hic.us/i/403552
C C h h a a p p t t e e r r 4 4 – – P P r r o o d d u u c c t t i i o o n n Next to selling, production is the cornerstone of your business. You must produce what you sell. While it's true that the machine does most of the work, it needs your guidance to do ensure that the work gets done correctly and efficiently. Unfortunately, no matter how careful you are, problems do arise that can bring the entire production process to a grinding halt. Through time and experience you will learn to avoid most production problems, but in the beginning, you just have to live and learn. Oops! What Do I Do Now? It's 4:00 on Friday afternoon, the end of a really great week. Your machine is humming along happily behind you, sewing out a sample shirt for you to show that new corporate account that you have just landed. The design finishes and the machine stops. You turn-around, take the shirt off, and hold it up to admire your work. But something doesn't seem quite right about the logo. And then suddenly it dawns on you! The logo colors are wrong. And you say to yourself, oh @#*&, what do I do now? So what do you do now? If you're like most Embroiderers, your reaction is to start picking out the thread so that you can run it again. But that is not always the best choice. Before you start the thread removal process, analyze the situation by asking yourself the following questions? How much is it going to cost to pick the thread out? Depending upon the design, it could take you or an employee quite a while to fix the problem. Picking out thread requires quite a bit of concentration, so obviously it will divert someone's attention away from their normal duties. For example, if a machine operator has to concentrate on picking out thread instead of running a machine, it will cause a loss of production. If you routinely bring in, say, $300.00 worth of sales in an hours time, but you spend that hour repairing a shirt, instead; I would say that was a pretty expensive repair job. Is the damaged item replaceable, and what does it cost? This is a very important question in the equation, because some things cannot be replaced. For example, many customer-supplied garments come from sources that are either unknown, or unavailable to you. Also, the item could have been custom-made, or possibly be an heirloom. But even if you can source it, the cost must be fully evaluated. For example, we would never pick out a cap that we could replace for just a few dollars. On the other-hand a leather jacket might be www.hsi.us care@hsi.us 152