Service Documents

100 Chapter 8 Appendix 8 2BB Frame back limit over Frame back reached the limit. Do not return the frame any further. 2BE Incorrect function code segment Functions with start/end are not registered in a pair of start and end. Modify the design so that the start and end codes form a pair, using the dedicated design creation software or an optional DG product. 2C7 Password requested Input the password. Contact your sales dealer. 2C9 Time setting error Tap [RESET]. 2CA Power OFF/ON incomplete Turn off the power, wait at least 5 seconds or more, then turn it back on. 2E3 Power failure during operation Power supply failed during operation. Contact your sales dealer. 311 Encoder A signal error Encoder A signal does not vary. 312 Encoder Z signal error Encoder Z signal does not vary. Tap [RESET]. If the issue cannot be resolved, contact your sales dealer. 316 Main shaft motor error Main shaft motor or Motor driver is irregular. Turn off the power, wait at least 5 seconds or more, then turn it back on. If the issue cannot be resolved, contact your sales dealer. 321 Frame driver irregular signal Frame driver irregular signal, detected. 322 X-Driver irregular signal X-axis driver irregular signal, detected. 323 Y-Driver irregular signal Y-axis Driver irregular signal, detected. 32C X-axis frame travel incomplete X-axis frame travel is incomplete. 32D Y-axis frame travel incomplete Y-axis frame travel is incomplete. 32E X-axis origin search incomplete X-axis origin search is incomplete in time. Contact your sales dealer. 32F Y-axis origin search incomplete Y-axis origin search is incomplete in time. 354 Motor overcurrent Sequin, Zigzag cord Carry out the procedure below. • Turn off the power, wait at least 5 seconds or more, then turn it back on. • Lower the rotation speed. "3.2.6 Selecting the speed" If the issue cannot be resolved, contact your sales dealer. 362 Jump motor overcurrent 382 Color change error in 1 sec. The needle position signal status during color change does not change for 1 second and more. Contact your sales dealer. 383 Needle Position Error There was no needle position signal during rotation of the main shaft. 3A6 Movable Knife Open ATH Knife retractable position has become nonuniform. Code Message Measure to take

• Cover
• Important Safety Instructions
• WARNING stickers
• Let's Learn the Names of Things and What They Do
• 1.1 Machine main unit
• 1.2 Home screen
• 1.3 Basic operations on the screens
• Getting Ready to Embroider
• 2.1 Replacing needles
• 2.2 Threading the upper thread
• 2.3 Setting the under thread
• 2.3.1 Removing the bobbin case
• 2.3.2 Putting the bobbin in place
• 2.3.3 Placing in rotary hook
• 2.4 Setting up the embroidery frame
• 2.4.1 Mounting the fabric on the embroidery frame
• 2.4.2 Attaching an embroidery frame
• How to Perform Embroidery
• 3.1 Turning on the power
• 3.2 Starting the embroidery
• 3.2.1 Loading the design to be embroidered
• 3.2.2 Setting the needle number
• 3.2.3 Setting the orientation of the design and the start point
• 3.2.4 Moving the frame to the embroidery start point
• 3.2.5 Confirming that the design fits within the embroidery area
• 3.2.6 Selecting the speed
• 3.2.7 Starting the embroidery
• 3.2.8 Pausing the machine
• 3.2.9 When thread breaks during embroidery
• 3.3 Ending the embroidery
• 3.3.1 Removing the frame and fabric
• 3.3.2 Checking the tension of the upper thread
• 3.3.3 Turning off the machine's power
• Getting the Most Out of the Machine
• 4.1 Hiding icons in the Home screen
• 4.2 Storing a design as a favorite or removing it
• 4.3 Loading designs from records or favorites
• 4.4 Loading a design from a PC using a LAN cable
• 4.5 Loading a design using a barcode reader
• 4.6 Editing the steps of a design
• 4.6.1 Needle No. Setting screen
• 4.6.2 Setting the needle number
• 4.6.3 Bringing the frame out
• 4.6.4 Pausing
• 4.6.5 Repeating step
• 4.7 Setting the thread colors
• 4.7.1 Selecting from the database
• 4.7.2 Selecting from the color palette
• 4.8 Bringing the frame out quickly
• 4.9 Returning frame/advancing frame according to design
• 4.10 Manual operation
• 4.10.1 Moving the frame manually
• 4.10.2 Manually changing the needle position
• 4.10.3 Trimming the thread manually
• 4.11 Using the laser crosshair marker
• 4.12 Using design creation software
• Lettering Embroidery
• 5.1 Lettering embroidery
• Setting the Machine
• 6.1 Adjusting the embroidery settings
• 6.1.1 Detecting thread breakage
• 6.1.2 Sewing return stitches at the beginning of the embroidery
• 6.1.3 Changing length of upper thread after trimming
• 6.1.4 Moving the needle bar case after the design has been embroidered
• 6.1.5 Settings for automatic thread trimming
• 6.2 Frame settings
• 6.2.1 Setting the type of frame to be used
• 6.2.2 Memorizing the frame origin
• 6.2.3 Memorizing the frame origin upon power up
• 6.2.4 Setting the permissible range of movement for the frame
• 6.2.5 Returning the frame to its original position after manually moving it
• 6.3 Performing network settings
• 6.4 Setting the date and time
• 6.5 Setting the language used for display on the operation panel
• 6.6 Displaying information about the machine
• 6.7 Changing the wallpaper color on the operation panel
• 6.8 Other settings
• Using Optional Accessories
• 7.1 Using the cap frame
• 7.1.1 Attaching the cap frame unit to the machine
• 7.1.2 Positioning a cap on the cap frame
• 7.1.3 Positioning the cap frame on the cap frame unit
• 7.1.4 Changing the settings for the frame
• 7.1.5 Removing the cap frame
• Appendix
• 8.1 Producing beautiful embroidery
• 8.2 Maintenance
• 8.2.1 Cleaning the machine
• 8.2.2 Lubrication
• 8.3 Troubleshooting
• 8.3.1 What to do when an error message is displayed
• 8.3.2 What to do when the embroidery results are not as expected
• 8.4 Specifications
• Index