Issue link: https://docs.hic.us/i/1518964
Chapter 5 Troubleshooting 5-5 1 2 2 2 5 Ink errors Ink errors are also displayed in local guidance ( P.3-19 [Displaying information]). Message Cause Corrective action The ink IC chip of the ink cartridge can- not be read correctly. • Reinsert the cartridge that caused the warn- ing. If the warning persists, contact your dealer, or our sales office or call center. The type of ink in the ink cartridge is dif- ferent from the ink currently supplied. • Check the type of ink in the cartridge that caused the warning. The color of ink in the ink cartridge is dif- ferent from the ink currently supplied. • Check the color of ink in the cartridge that caused the warning. An error occurred with the ink IC chip information for the ink cartridge. Amount used exceeds the stipulated value. • Replace the cartridge that caused the warn- ing. • Make sure there is no nozzle clogging. No ink cartridge in the slot. • Insert a cartridge in the slot that caused the warning. • Make sure that the cartridge is inserted cor- rectly. • Temporarily turn off the main power supply, and then turn it on again. If the message appears again, contact your dealer, or our sales office or call center. The ink cartridge is out of ink. • Replace the cartridge that caused the warn- ing. The ink cartridge is almost out of ink. • Be aware that ink will run out soon. The ink has expired. • Replace with new ink or use up as quickly as possible. Printing is possible. One month has passed since the ink expiration date. • Replace with new ink or use up as quickly as possible. Printing is possible. Two months have passed since the ink expiration date. • Replace with new ink. Printing is not possi- ble. Wrong Ink IC INK TYPE INK COLOR Wrong Cartridge NO CARTRIDGE INK END Ink Near End Expiration Expiration1MONTH Expiration2MONTH