Issue link: https://docs.hic.us/i/1518964
Chapter 5 Troubleshooting 5-4 Warning/Error Messages If a problem arises, the buzzer sounds and a message is displayed. Take appropriate measures based on the message. Warning messages Errors when performing operations Messages displayed in local mode Message Cause Corrective action Operation cannot be performed because no media was detected. • Try again after media is detected. The motor was deactivated because the cover was opened, for example. • Return to local mode and try the operation again after initialization. An ink error occurred. • Try again after replacing with new ink car- tridges. The cover is open. • Try again after closing the cover. Data was received. • Try again after clearing the data ( P.2- 12). Message Cause Corrective action Multiple ink errors (unusable ink) have occurred, preventing ink supply (printing, cleaning, etc.). • Replace with new ink cartridges. The waste ink tank count has exceeded the specified amount. • Check the amount of waste ink in the waste ink tank. • Perform maintenance and waste ink tank replacement, and then reset the amount of waste ink. The wiping count has exceeded the specified amount. • Perform maintenance, station maintenance, and wiper replacement. Displayed on startup following [ERROR 710 HEATER TEMP ERROR], after the power is manually turned off. • If Error 710 appears again, contact your dealer, or our sales office or call center. No media is loaded. Otherwise, sensor failure has occurred. • Load media. If the message appears when media is loaded, contact your dealer, or our sales office or call center. Print data was received in local mode. • Switch to remote mode and start printing. Otherwise, clear the data and cancel print- ing. Temperature in the environment where the machine is installed is too high, pre- venting stable printing. • Adjust the ambient temperature to be within the specified range (20–35°C). Temperature in the environment where the machine is installed is too low, pre- venting stable printing. No maintenance washing liquid cartridge is loaded. Wiper washing and tube/nozzle washing (auto maintenance operations) cannot be performed. • Load a maintenance washing liquid car- tridge. There is no remaining maintenance liq- uid. Wiper washing and tube/nozzle washing (auto maintenance operations) cannot be performed. • Replace with a new cleaning solution car- tridge. INVALID OPERATION :!MEDIA UNDETECTED INVALID OPERATION :MOTOR POWER OFF INVALID OPERATION :INK ERROR INVALID OPERATION COVER OPEN INVALID OPERATION DATA REMAIN !Can't PRINT/CARTRIDGE Check Waste Ink REPLACE WIPER HEATER TEMP ERROR POWERED OFF NO MEDIA DATA REMAIN MACHINE TEMP./H **°C MACHINE TEMP./L **°C Wash liquid cartridge none Washing liquid end